JB-923

Job Title : Special Service Support Agent (Logistic) - Mandarin

Job Category Type : Customer Service/ Call Centre / BPO

Currency : Malaysian Ringgit(MYR)

Salary : MYR 5000

Country : Malaysia

State : Selangor

Benefits :

Job Description :

1. Completion of Administration to Process Shipments
2. Coordination of Front Line Activities;
3. Customer Retention
4. Customer Satisfaction
5. Execute Standard Operating Procedures per Product
6. Gross Margin Achievement/ Growth
7. Policy & Procedure Compliance
8. Provision of Shipment Tracking & Updates
9. Revenue Achievement/ Growth;
10. Service Performance
11. Vendor Usage

WFH Allowance :

Travel Allowance :

Shift Allowance :

Language Allowance :

KPI Allowance :

Housing Allowance :

Complexity Allowance :