JB-916
Job Title : Web Developer (MTP) - Korean
Job Category Type : Customer Service/ Call Centre / BPO
Currency : Malaysian Ringgit(MYR)
Salary : MYR 9800
Country : Malaysia
State : Kuala Lumpur
Benefits : Annual Leave;Maternity leave;Paternity leave;Medical Insurance Outpatient & Inpatient;Dental Coverage;Optical Coverage;Sick leave;Hospitalization
Job Description :
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges
- Identify content and performance potentials and advise the customer on the technical integration and improvement of processes
- Step-by-step guide to implement the Conversions API. Instructions for Direct Integration and Integration as a Platform - CA Gateway, CAPI Partners, CAPI for Google Tag Manager With diligence, you track the successes of the customers through constant monitoring
Required skills:
- You have completed an education in the technical field, already worked as a technical customer consultant (m/f/d) in an agency, in the help desk or as an employee in IT support?
- You have a minimum of 1 year experience in customer support.
- Previous experience with social media advertising, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API/SDK integration is welcome.
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