JB-874

Job Title : Advisor, Group Policy Servicing - Cantonese

Job Category Type : Healthcare

Currency : Malaysian Ringgit(MYR)

Salary : MYR 4600

Country : Malaysia

State : Kuala Lumpur

Benefits : Annual Leave;Maternity leave;Paternity leave;Medical Insurance Outpatient & Inpatient;Sick leave;Hospitalization

Job Description :

The Advisor is responsible for the accurate and timely processing of group policy administration tasks(including updating logs, inputting data), ensuring full compliance with internal and regulatory standards

1. Reviewing and assessing applications (Packaged Plan Renewal) and movements for completeness, accuracy, and eligibility based on system and proposal guidelines.
2. Coordinate with senior staff to clarify details and resolve discrepancies
3. Performing timely data input and uploading required documentation to internal systems and portals.
4. Escalating complex or exceptional cases to senior advisors or supervisors as needed
5. Ensuring all activities comply with policy terms, internal guidelines, and regulatory requirements

Requirements:

1. 1-3 years' of experience in insurance processing, policy administration or equivalent healthcare background is preferrable
2. Ability to Multi-tasking and work in a fast-paced environment and mange multiplies priorities
3. Good service attitude, positive and ‘can do’ attitude

WFH Allowance :

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Language Allowance :

KPI Allowance :

Housing Allowance :

Complexity Allowance :