JB-830

Job Title : Associate Customer Support (KYC) - Mandarin

Job Category Type : Customer Service/ Call Centre / BPO

Currency : Malaysian Ringgit(MYR)

Salary : MYR 4500

Country : Malaysia

State : Selangor

Benefits : Annual Leave;Maternity leave;Paternity leave;Medical Insurance Outpatient & Inpatient;EPF & SOCSO

Job Description :

1. Meets predetermined and assigned productivity targets and quality standards.
2. Understanding of assigned Unit of work in the investigation process.
3. Follows clear instructions, SOP’s and workflows of each segmented task of our investigations process.
4. Leverages appropriate operational tools and applications to find the data
5. Ability to successfully navigate websites.
6. Understands and adheres to workflow directions.
7. Participate in performance improvement plans for self- development.
8. Performs a variety of routine standard tasks

Hiring Requirements:

1. Validating
2. KYC
3. Critical thinker
4. Documentation & verification
5. Detail oriented
6. Non-voice
7. Reading & writing capability

WFH Allowance :

Travel Allowance :

Shift Allowance :

Language Allowance :

KPI Allowance :

Housing Allowance :

Complexity Allowance :