JB-807

Job Title : Ad Sales Specialist (Online Searching Engine) - Japanese

Job Category Type : Customer Service/ Call Centre / BPO

Currency : Malaysian Ringgit(MYR)

Salary : MYR 8400

Country : Malaysia

State : Kuala Lumpur

Benefits :

Job Description :

1. Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
2. Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
3. Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate
4. Troubleshoot client products as needed to resolve each call the first time
5. Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
6. Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment

WFH Allowance :

Travel Allowance :

Shift Allowance :

Language Allowance : RM 1000

KPI Allowance :

Housing Allowance : RM 600

Complexity Allowance :