JB-390
Job Title : Order to Cash (OTC) Specialist / 3A
Job Category Type : Information Technology
Currency : Malaysian Ringgit(MYR)
Salary : MYR 7500
Country : Malaysia
State : Selangor
Benefits : Annual Leave;Medical Insurance Outpatient & Inpatient;EPF & SOCSO
Job Description :
Key Responsibilities:
- Process customer orders accurately and promptly to ensure compliance with business policies.
- Maintain and update customer files, including contact information, order history, and billing details.
- Generate and issue invoices and ensure that invoices are sent to customers in a timely manner.
- Monitor accounts receivable to ensure that payments are received on schedule.
- Resolve any issues or discrepancies related to invoices and payments.
- Coordinate with sales and logistics teams to ensure that orders are fulfilled in accordance with customer requirements.
- Provide customer service regarding billing and payment issues.
- Prepare regular reports on order status, billing activities, and payment collections.
- Assist in financial audits by providing necessary documentation related to order processing and payments.
- Maintain a comprehensive understanding of company products and services to effectively handle customer inquiries and provide accurate information.
WFH Allowance :
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